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Ibrahim ElShafei is a seasoned expert in ITSM, IT GRC, and Agile methodologies with over 20 years of international experience. As the founder of ConformIT Pro, he specializes in digital transformation and managing large-scale projects, including work for the FIFA World Cup Qatar 2022. Holding an MBA from Panthéon-Sorbonne and Paris-Dauphine universities, Ibrahim is certified as an ITIL 4 Strategic Leader, SAFe Scrum Master, and ISO 20000 Practitioner. His expertise spans regulatory compliance (ISO 27000, ISO 22301), organizational change management, and the integration of AI in ITSM processes and IT governance. Fluent in both French and English, Ibrahim offers tailored solutions to optimize IT processes while ensuring compliance with international standards.

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